We are in the business of helping people by providing world-class services and innovative solutions that flow perfectly with all your needs and budget. Call our Customer Care Team during office hours and well arrange to visit your home to investigate the problem. wainhomes customer care north west. Hi Olaide, thank you for choosing Wain Homes and for sharing your feedback with us. funeral tributes wairarapa. 15 Jul 2002 - 13 Jan 2009. Visit our GDPR / Privacy Notice page to see what we do with your information. She diligently chased up the contractors (Kildare Plumbing) who were a little slow in responding (no fault of wainehomes of course). The Customer Care Advocate role will be responsible for supporting the core needs of our support team as well as our customer base by providing oversight of call volumes, case creations, customer . Thanks Shaun and Martin for all the support. Always evolving, always looking forward and always looking for new people who share our ambition. Whether its an emergency water leak or something thats less urgent, we have the contact details you need to get it sorted. We understand our South West customer care team are in touch with you regarding any outstanding issues. countries with shortage of lawyers; . Great to know they are always happy to help. We absolutely love our new home and cannot wait to make new memories, thank you Sue & Phil Brookhouse. Wainhomes in December 2018 applied for outline planning permission for up to 100 homes at Chain House Lane, Whitestake. 7 weeks later absolutely nothings been done. If the water is running into an electrical fitting, turn off the electricity supply at the consumer unit. All the best, Wain Homes. But the weeks settling into your new home are just as important. Kind regards, Wain Homes. However, if you're not happy with the outcome, you can escalate your complaint to our Construction Director in writing by email or letter. This was reported to Sam at customercare who was always on hand to answer calls and respond to emails concerning the issue and if it had been resolved. Thanks Shaun and Martin for all the support. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. Open all windows to ventilate your home and contact your gas supplier immediately. All the best, Wain Homes social media team. Kim has been helpful, professional and friendly during a daunting time. It goes against our guidelines to offer incentives for reviews. For more information see our Cookies page. Contact our Customer Care Team in writing, either by email or letter, with the heading Stage One Complaint. We use necessary cookies to make our site work. Hi Annabel, thank you for choosing Wain Homes and for sharing your feedback with us. We bought our Wainhomes Haversham house at Lawton Green, Alsager in November which completed in mid February 2023. Any minor issues have been dealt with efficiently. I reported a leak at our rear patio door months ago. WHAT HAPPENS IF YOU'RE STILL NOT SATISIFIED? Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. We will keep your personal data safe and will never pass it on to any third party. Construction & Manufacturing Contractors & Consultants Construction Company Wainhomes Reviews 579 Great 4.1 In the Construction Companycategory www.wainhomes.net Visit this website We also use additional cookies to help us understand how you use the site and make improvements. We also use additional cookies to help us understand how you use the site and make improvements. 7 weeks later absolutely nothings been done. We wish you all the best in your new home. Next accounts made up to 30 September 2022 We will keep your personal data safe and will never pass it on to any third party. Here are 8 tips for writing great reviews. But please note, you must follow this step by step process in order to progress your complaint. Location. Sometimes things go wrong. We were treated with respect and the whole experience has been stress free. Thanks again Steph and Mel Kay. Your Wain Home comes with a 10 year NHBC Buildmark warranty, the first 2 years of which are covered directly by Wain Homes. !I was really interested in a plot on their Waterside Meadows Development so I booked an appointment to go and speak with Cheryl, the salesperson. All the best, Wain Homes. Hi, were sorry to hear this and appreciate you taking the time to share your thoughts and experience. Dave and his team worked through our list and all the jobs were completed to a high standard. Company status Active . These will only be set if you accept. Bought a house fromWainhomes And have been left with an awful shower.. they have decided to modernise there showers which you would think would be a great thing however it isnt. Hi Michelle, thank you for choosing Wain Homes and for sharing your feedback with us. Someone drilled a hole around 5cm in diameter in our cupboards (its hidden but still) they have put this down as wear and tear!? We will keep your personal data safe and will never pass it on to any third party. Any questions/concerns I had were dealt with straight away and the after care has been excellent. Great service from Wain Homes Alsager Purchased a new home from Wain Homes on the Lawton green estate, (Alsager) in December 2021. to get the jobs finished in a timely manner. Hi Sheena, thank you for sharing your thoughts. All the best, Wain Homes social media team. I had recently enquired about purchasing a property on the Linley Grange site in Stalmine. Wain Homes (North West), Kelburn Court, Daten Park, Birchwood, Warrington, WA3 6UT Email: CustomerCarenw@wainhomes.co.uk Severn Valley Wain Homes (Severn Valley), 1st Floor, Building 2, Great Park Court, Almondsbury Business Park, Bristol BS32 4PY Email: CustomerCaresv@wainhomes.co.uk South West It's not the seal around the door that's the problem, it's the lack of a cavity tray that's causing the issue.And as it happens, there's a whole row of houses on my street that's been having the exact same issue, and exactly the same radio silence from the Care Team. Thankyou for all your help and support. Get in touch in the way that suits you and well promptly answer your questions and queries. We had an issue with our heating and the programmer not firing up the whole house heating. Do not buy a wain homes! Dave the Site Manager, has gone the extra mile to make sure everything on our snag list was rectified. She was cheerful and polite and answered all questions I had about the property without hesitation.During reservation of the property she outlined everything clearly and made sure I understood my rights as a buyer and all of the paperwork we had to go through. It's ruined the skirting boards and the plasterboard. We hope that all formal complaints can be addressed by our Customer Care Manager. tippah county news. Recently purchased mine and my partners first home together in Cat ith window estate in Standish. Wigan tycoon Bill Ainscough has climbed further up the North West's rich list with a fortune now worth well over half a billion pounds. We take all feedback we receive seriously and would like the opportunity to look into this further. Please enter your details below and one of our Sales Executives will be in touch to discuss your needs. We use necessary cookies to make our site work. Posted on June 16, 2022 by June 16, 2022 by Hi Oluyinka, thank you for taking the time to share your experience. Get Richard Chamberlain's email address (r*****@wainhomes.co.uk) and phone number at RocketReach. Many thanks, Wain Homes. Bought 12 months ago, typically snagging, these took a while to resolve but it was done however there are a couple of points that have really soured the experience with Wain Homes.4 parking bays outside mine and my neighbours house, actually can only fit 3.5 cars and after 12 months still no street sign? Right from the start we were looked after by Wes and the tele-handler Tom who works very hard and knows everyone. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Commercial property: Bristol in South West The Legal 500 > United Kingdom - Solicitors > South West > Real estate > Commercial property: Bristol I can only assume that The Paddocks is one of the better-run Wainhomes sites and the company should be credited for this one. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. You can also report the fake account. Youll find a snapshot of some of our support information here, so you know what you can expect. A faulty window or door lock compromises your security and safety, so we treat it as an emergency and aim to send a qualified tradesperson as soon as possible. We also ensure all reviews are published without moderation. Francesca, Simon and Mark have always demonstrated a helpful , positive and cheerful attitude which is greatly appreciated.Thank you Jo. We take all feedback we receive seriously and would like the opportunity to look into this further. We always want the opportunity to make things right. We use necessary cookies to make our site work. 649 people have already reviewed Wainhomes. All the best, Wain Homes social media team. Jodie and Erin have made the whole process as stressfree as possible and have gone above and beyond from enquiring to completion. And if you feel you want to put a formal complaint in writing, we have a clear procedure to ensure its dealt with the right way. After completing our snag list after moving into our new home on Talbot Manor, we have received excellent service. We use necessary cookies to make our site work. We hope to hear from you soon. We have lived on a new built estate for almost 6 years and the road is still not finished. Get in touch in the way that suits you and well promptly answer your questions and queries. 3 & 4 bedrooms. All the boarding fencing have collapsed - including a section that surrounds a play ground making it very unsafe. Having recently bought a new build house on the new Wainhomes Waterside Meadows development in Hambleton, Lancashire I would like to share what a great experience we have had from start to finish. At reservation, youll receive a guide to your new home detailing what you can expect through the buying process and beyond and numbers to call if you need us. Many thanks, Wain Homes social media team. Emma Grundy Senior Customer Care Coordinator Wainhomes North West Manchester. Redrow House 6450 Cinnabar Court Daresbury Business Park Daresbury Warrington WA4 4GE Tel: 01928 785800. A very stress-free process start to finish. We are Wain Homes, with teams in the North West, West Midlands, Severn Valley and the South West. But if youve followed the 3 step process and are still unhappy with our response, you may wish to refer to the NHBC, your new home warranty provider, under their Claims and Dispute Resolution Service or other alternative redress which may be available. john deere camo gator for sale; wainhomes customer care north west. 29 Sep 2021, 27 Nov 2003 - simon henderson net worth; carving fork with guard sabatier; fifa 19 career mode best players under 500k We will only ever contact you in ways that you have agreed to. We have requested further details from you via Trustpilot so we can share your feedback with the regional team. Been a smooth ride with Wainhomes so far we started with Michael Davies who was very reassuring and friendly,quite responsive. Hi Michael, thank you for sharing your thoughts. Hi Michael, thank you for sharing your thoughts. Again going over and beyond what I would have expected. We have had him come out several times over the past few months and hes done every job with great skill and professionalism. You've accepted analytics cookies. Whatever youre looking for, were here to help. Thanks again Steph and Mel Kay. We had a condensation problem which caused water to stain the walls which they investigated very quickly and got the correct company in to fix the issue. Miraculously, the following Monday the plot was released for sale. This is a good time to be in. These will only be set if you accept. Hi Lindsay, thank you for taking the time to share your experience. All the best, Wain Homes. Thank You! Cant find the right job today? Gloucestershire. We hope to hear from you soon. We caught up with Max to. Site mangers James and Ian at heathfields at lowton cannot do enough for us. Hi Derek, thank you for taking the time to share your experience. We just get the key from Wain Homes at Crown Point. Wainhomes said its down to us. Thanks so much! Location Warrington, Warrington, United Kingdom Work Group Operations Director @ Wain Group Limited Managing Director @ Wainhomes North West Deputy Managing Director @ Wainhomes Nw see more Education University of Central Lancashire Bachelor of Science 1989 - 1994 Skills Land Acquisition Affordable Housing Residential Peter Barlow Email Address You can change your cookie settings at any time. Had a great experience with Wain homes, special thanks to Steve,Jim the site manager and Sandy who were so helpful and constantly updating us on the building process throughout. 15 Aug 2001 - 15 Jul 2002. In order for a complaint to progress, you must follow this process. We moved in before Christmas and has a few issues which they have sorted as soon as they possibly could. There have been no major issues so far and any little snags I noticed were actioned straight away. These will only be set if you accept. We are very happy with our new home and really appreciate the lengths Dave went to (and his patience!) Read about their experiences and share your own! due by I would like to receive updates from Wain Homes on this development or others nearby. Hi Diane, were sorry to hear this and appreciate you taking the time to share your thoughts and experience.